Ordering & Distribution

Retailers, Libraries and Wholesalers

Heritage Group Distribution (Canada)
orders@hgdistribution.com | 1.800.665.3302

Publishers Group West / Ingram Publisher Services (USA)
IPS@ingramcontent.com | 1.800.937.8200

Publishers Group West / Ingram Publisher Services International (International)
IPS_Intlsales@ingramcontent.com | 1.212.581.7839

Cordee Ltd. (UK)
charlie@cordee.co.uk | +44 (0) 1455 611 185

Shipping

Most Canadian orders are shipped within 24-48 hours of receipt during the week, typically via CanPar or Canada Post. Delivery times are generally 4-10 days.

Shipping charges will appear on your order form before you complete your purchase and are based on nominal handling fees and current commercial and postal rates.

TouchWood Editions takes customer service seriously and our distributor, Heritage Group Distribution, is available to answer any of your questions about shipping. If you have any concerns please contact the HGD order desk via email (orders@hgdistribution.com) or toll-free (1-800-665-3302).

US SHIPPING ANNOUNCEMENT: 

Because of recent changes in US government policy on international shipping, some countries have already suspended postal service to the United States and others may soon do the same. For this reason, we’re unable to ship books directly to US customers at this time.

If you’re in the US and would like to order our books, we encourage you to purchase through Bookshop.org or Amazon.com, where you’ll find our titles available for easy ordering.

Thank you for your understanding and support.